We’re here
Real humans, usually within a few hours on weekdays. Weekends can run longer — we’re probably at an open house.
A lead’s contact info didn’t work — what now?
If both the phone and email are dead, that’s on us: reply to your unlock receipt or message below with the lead, and we credit you back. That’s the bad-contact guarantee.
When do I get my host bounty?
Instantly, as platform credits, the moment your lead is unlocked. Spend credits on unlocks anytime, or cash out monthly once you’re past $100 — payouts go to your brokerage by default.
How long does license verification take?
Usually within one business day. You can browse right away; unlocking opens the moment you’re verified.
How do visitors opt out?
Every email we send includes a one-click opt-out, and visitors can email us anytime. Once opted out, their details stop being shared. Details in our Privacy Policy.
Is any fee ever tied to a closing?
No. Every fee on Swaplet is flat and independent of any transaction outcome — that’s the whole point.